We currently ship exclusively within Australia. All items are produced and dispatched directly from our domestic studio. We do not offer international shipping at this time.

How long does shipping take? Please allow 1–2 weeks for your order to be processed and delivered.

Why does shipping take 1–2 weeks? Every Blank Street garment is made to order. Producing each piece on demand allows us to maintain strict quality control and significantly reduce waste. This process requires a slightly longer wait time, but ensures a superior final product.

How do I track my order? Once your order has been crafted and dispatched, you will receive a shipping confirmation email containing your tracking number.

We accept returns strictly for exchanges or faulty items. We do not offer refunds for a change of mind.

What if I ordered the wrong size? We are happy to facilitate an exchange for sizing issues, provided the garment is unworn, unwashed, and in its original condition. Please contact us to initiate the exchange process.

What if my item is faulty? If you receive a garment with a manufacturing fault, please contact us immediately with photographic proof. We will promptly organize a replacement or an exchange.

Our pieces are crafted with specific architectural fits in mind, often featuring our signature boxy, cropped, or oversized silhouettes. We highly recommend reviewing the specific size guide located on each product page before securing your order.

Can I cancel or change my order after placing it? Because our operations are tailored to made-to-order production, your order enters the processing phase very quickly. While changes or cancellations are not guaranteed, please contact us as soon as possible, and we will do our best to accommodate your request.

How can I contact you? You can reach the Blank Street team via email or through our official social media channels. We aim to respond to all inquiries as quickly as possible.