Terms of service

These Terms of Service govern your access to and use of the Blank Street website, including any purchases made through it. By accessing or using this website, you agree to be bound by these Terms.

Acceptance of Terms

Access to and use of this website is conditional upon your acceptance of these Terms of Service. By using the website, you agree to comply with and be bound by these Terms.

We may amend these Terms at any time. It is your responsibility to review them periodically. Continued use of the website constitutes acceptance of any changes.

Purchases and Orders

When placing an order, you must provide complete, accurate, and up-to-date information. We may request additional information to verify or process your order.

You are responsible for entering the correct delivery address and instructions at checkout. If an incorrect address is provided, Blank Street is not responsible for resending the order or covering any additional shipping costs.

Pricing and Payment

All prices displayed on the website are in Australian Dollars (AUD) and include GST unless stated otherwise.

Prices for international orders may be displayed using a currency converter. Any difference between the displayed price and the amount charged by your bank is outside our control.

We reserve the right to change prices at any time without notice.

Blank Street accepts payment via Visa, Mastercard, PayPal, and Afterpay. Once payment has been successfully processed, you will receive an order confirmation email.

Security

We take reasonable steps to ensure your payment information is handled securely.

Blank Street does not store credit card details. All payments are processed via secure third-party payment providers.

Order Processing and Shipping

Orders are processed on business days only (Monday to Friday, excluding Queensland public holidays).

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Delivery timeframes are estimates only and are not guaranteed.

Returns and Exchanges

All returns, exchanges, and faulty item claims are governed by our Returns & Exchanges Policy, which must be read in conjunction with these Terms.

Nothing in this policy limits your rights under Australian Consumer Law.

Use of the Website

We aim to keep the website available and functioning but do not guarantee uninterrupted access. We are not responsible for delays, outages, or interruptions beyond our reasonable control.

Prohibited Conduct

You must not use the website to:

  • Breach any laws or regulations

  • Infringe the rights of others

  • Post or transmit offensive, defamatory, threatening, or unlawful content

  • Send unsolicited messages

  • Interfere with or damage the website

  • Introduce viruses or harmful code

  • Assist or attempt any of the above

Intellectual Property

All content on this website, including text, graphics, images, designs, and software, is owned by or licensed to Blank Street and is protected by Australian and international intellectual property laws.

You may view the website for personal use only. You must not copy, reproduce, modify, distribute, sell, frame, or exploit any content without prior written consent.

Unauthorised use may result in enforcement action.

Third-Party Links

The website may contain links to third-party websites for convenience. Blank Street does not control or endorse these websites and is not responsible for their content, products, or services.

Accessing third-party websites is at your own risk.

Indemnity

You agree to indemnify Blank Street against any loss, damage, liability, cost, or expense arising from your use of the website or any breach of these Terms.

Disclaimer

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

Except for statutory rights:

  • The website and its content are provided “as is”

  • We make no warranties regarding accuracy, reliability, or availability

  • We do not guarantee the website will be error-free or virus-free

To the extent permitted by law, Blank Street is not liable for any indirect or consequential loss, including loss of profits.

Limitation of Liability

Where liability cannot be excluded under law, our liability is limited, at our option, to:

  • Replacement of the goods

  • Repair of the goods

  • Payment of the cost of replacement or repair

Termination

We may terminate or restrict your access to the website at any time without notice. All limitations of liability and indemnities survive termination.

Miscellaneous

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in effect.

Failure to enforce any right does not constitute a waiver of that right.

Governing Law

These Terms of Service are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland.